Privacy Policy

Last Updated: October 15, 2024

At Vize, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website, platform, and services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you sign up or use our services, we may collect personally identifiable information, including:

• Name
• Email address
• Phone number
• Payment information (e.g., credit card details)
• Business details (e.g., company name, industry)

1.2 Non-Personal Information

We may also collect non-personal information, including:

• Browser type, IP address, and operating system
• Pages viewed, access times, and referring website addresses
• Anonymous usage data through cookies and other tracking technologies

1.3 Payment Information

Payment processing is handled by third-party payment processors. We do not store payment card details, but we collect limited payment information (such as transaction IDs) for record-keeping purposes.

2. How We Use Your Information

Vize uses the information we collect to:

• Provide and manage our services, including consultations and expert bookings.
• Process payments and manage transactions.
• Communicate with you, including sending important updates, confirmations, and promotional materials.
• Improve our website and platform by analyzing user behavior and preferences.
• Comply with legal obligations and prevent fraud or misuse of our platform.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

3.1 With Experts

When you book a consultation, we share your basic contact details and business information with the selected expert to facilitate the consultation.

3.2 Service Providers

We may share your information with trusted third-party service providers, including:

• Payment processors
• Website hosting providers
• Marketing and analytics platforms

3.3 Legal Compliance

We may disclose your information to government authorities or other third parties if required by law, legal process, or to protect Vize’s legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze how our platform is used.

5. Data Security

We implement various measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information only as long as necessary to fulfill our purposes or comply with legal requirements.

7. Your Rights

You have rights regarding your personal information, including access, correction, deletion, and withdrawing consent.

8. International Data Transfers

If you are located outside India, your information may be transferred to and processed in India.

9. Third-Party Links

Our platform may contain links to third-party websites. Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions, please contact us:

• Email: [email protected]
• Phone: +916395181600
• Address: Shri Radha Valley, Mathura, India, 281004